Security and Privacy

Schools trust SkyHyve with sensitive academic data, and that responsibility shapes how the platform is built.

SkyHyve's platform and security architecture have been shaped by experience building and managing secure infrastructure, networking, and data systems in operationally sensitive environments.

Australian Data Residency

All customer data is hosted in Australia. SkyHyve is Australian-owned and operated, with product development handled in-house.

Data Processing and Storage

The School Statistical Suite processes uploaded datasets for analysis without building long-term student data profiles. The Managed Markbook retains marks and assessment data as the school's source of academic record.

School Environment Isolation

Each school's environment is kept separate from every other school we serve. One school's data is never visible or accessible to another.

Access Control and SSO

Access is governed by role-based permissions, with optional Single Sign-On. Schools decide who can view, edit, approve, and administer records.

Audit Trails and Accountability

Changes to marks, permissions, and configuration are recorded through audit and version history. Schools retain a clear, traceable record of how their data has evolved.

Managed Platform Operations

Updates, security patching, and day-to-day operational upkeep are handled by SkyHyve. Schools are not responsible for maintaining infrastructure or rolling out new releases.

Backup and Recovery

Regular backups and tested recovery procedures protect against data loss. Restoration is designed to keep disruption short and predictable.

Privacy and Data Use

School data is used only to deliver the services your school has requested. SkyHyve does not run advertising, behavioural profiling, or tracking, and customer data is never sold to third parties.